Eclipse FAQs

How can I get an Eclipse?
Because the delivery of oxygen is regulated by the FDA, you must obtain your Eclipse from a licensed home medical equipment provider or a SeQual Authorized Internet Dealer. Contact your provider today to request the Eclipse by name. You may contact Customer Service at 800-826-4610 and customerservice@sequal.com to find a provider near you.

 

How can I find a provider in my area?
Contact customer service at 800-826-4610 or customerservice@sequal.com.

Where can I get more information?
To receive a free brochure on the Eclipse call us toll free today at 800-826-4610 or click here to request more information. Click here for a printable, Patient Brochure. For Spanish, click here.

 

Do I need a prescription?
Yes. Please contact your doctor and ask for the Eclipse by name.

 

Is the Eclipse covered my Medicare?
Yes.

 

Will using the Eclipse decrease my electric bill?
Yes, it can lower your bill. An electricity calculator is coming soon.

 

What are the unit’s dimensions?

 

Inches

Centimeters

Height

19.3

49.0

Width

12.3

31.2

Depth

7.1

18.0

 

How much does it weigh?
- Eclipse: 15.0 pounds
- Power Cartridge: 03.4 pounds

 

How long does the battery last?
Typical New Power Cartridge Operating Times

Flow Rate Setting

Continuous Flow (LPM)

 mL
Setting

Pulse Dose Mode
(12 BPM)

0.5

4.4 hours

-

-

1.0

3.7 hours

16mL 1.0

5.4 hours

2.0

2.0 hours

32mL 2.0

5.1 hours

3.0

1.3 hours

48mL 3.0

4.9 hours

 

64mL 4.0

4.0 hours

 

80mL 5.0

3.7 hours

 

96mL 6.0

3.5 hours

128mL

2.5 hours

 

 

160mL

2.0 hours

 

 

192mL

1.7 hours
Note: Times will decrease with higher bolus size, breath rate, ambient temperature, power cartridge age and use over time.

 

What is autoSAT Technology?

autoSAT Technology is a robust pulse dose delivery system that maintains a consistent bolus size for every breath as your patients’ respiratory rate increases or decreases. Therefore, if the patient has been properly titrated, the clinical efficacy of bolus size and FIO2 are never compromised.

 

What Airlines have been approved?

Many airlines have approved the Eclipse for use on board their airlines. Each airline may have specific requirements for patients traveling with their own portable oxygen system. The patient should check with the airline for details on approvals and special arrangements to bring the Eclipse on the airplane.

Click here for more information.

 

Can the Eclipse lie on its back under the seat of the airline?
Yes.

 

What length of tubing can I use with the Eclipse?
- On Pulse Dose – up to 7ft.
- Continuous flow – up to 50ft.

 

What is the warranty on the Eclipse?
The Eclipse has a 3 year standard warranty. The Power Cartridge and power supplies have a one-year warranty. Click here for the Standard Warranty for all SeQual products

 

Does the Power Cartridge charge while connected to the AC adapter?
Yes.

 

Why is the DC adapter not charging my unit?
The voltage coming from the automobile might be insufficient. There will be a beep when it switches to Power Cartridge mode.

 

How do I maintain my Eclipse?

Check the air inlet filter daily and clean it at least once a week.

    1. Remove the filter.
    2. Wash the filter in warm water using a mild detergent solution.
    3. Rinse the filter thoroughly and allow it to dry.
    4. When completely dry, reinsert the filter into the cabinet.