Eclipse FAQs

How can I get an Eclipse?
Because the delivery of oxygen is regulated by the FDA, you must obtain your Eclipse from a licensed home medical equipment provider or a SeQual Authorized Internet Dealer. Contact your provider today to request the Eclipse by name. You may contact Customer Service at 800-826-4610 and customerservice@sequal.com to find a provider near you.

 

How can I find a provider in my area?
Contact customer service at 800-826-4610 or customerservice@sequal.com.
Where can I get more information?
To receive a free brochure on the Eclipse call us toll free today at 800-826-4610 or click here to request more information.

 

Do I need a prescription?
Yes. Please contact your doctor and ask for the Eclipse by name.

 

Is the Eclipse covered my Medicare?
Yes.

 

Will using the Eclipse decrease my electric bill?
Yes, it can lower your bill. An electricity calculator is coming soon.

 

What are the unit’s dimensions?

 

Inches

Centimeters

Height

19.3

49.0

Width

12.3

31.2

Depth

7.1

18.0

 

How much does it weigh?
- With power cartridge: 17.9 pounds (8.1 kg)
- Without power cartridge: 14.5 pounds (6.6 kg)

 

How long does the battery last?

 

 Typical New Power Cartridge Duration-Of-Use (Battery)

FLOW SETTING

Continuous Flow Mode
(LPM)

Pulse Flow Mode
(Setting)

0.5

4.4 hours

-

1.0

3.7 hours

4.4 hours

2.0

1.8 hours

3.6 hours

3.0

1.3 hours

3.0 hours

4.0

-

2.6 hours

5.0

-

2.3 hours

6.0

-

1.8 hours


Note: Times will degrade with Power Cartridge use, over time, higher bolus size, breath rate and the increasing age of the Power Cartridge.

 

What is AutoSAT™ Technology?

AutoSat is a robust pulse delivery system that maintains a consistent bolus size for every breath as your patients’ respiratory rate increases or decreases. Therefore, if the patient has been properly titrated, the clinical efficacy of bolus size and FIO2 are never compromised.

 

What Airlines have been approved?

Many airlines have approved the Eclipse for use on board their airlines. Each airline may have specific requirements for patients traveling with their own portable oxygen system. The patient should check with the airline for details on approvals and special arrangements to bring the Eclipse on the airplane.

Click here for more information.

 

Can the Eclipse lie on its back under the seat of the airline?
Yes.

 

What length of tubing can I use with the Eclipse?
- On Pulse flow – up to 7ft.
- Continuous flow – up to 50ft.

 

What is the warranty on the Eclipse?
The Eclipse has a 3 year standard warranty. The Power Cartridge and power supplies have a one-year warranty. Click here for the Standard Warranty for all SeQual products

 

Does the Power Cartridge charge while connected to the AC adapter?
Yes.

 

Why is the DC adapter not charging my unit?
The voltage coming from the automobile might be insufficient. There will be a beep when it switches to Power Cartridge mode.

 

How do I maintain my Eclipse?

Check the air inlet filter daily and clean it at least once a week.

    1. Remove the filter.
    2. Wash the filter in warm water using a mild detergent solution.
    3. Rinse the filter thoroughly and allow it to dry.
    4. When completely dry, reinsert the filter into the cabinet.